Privacy Policy takis98 — Malaysia User Data Protection

Takis98 is an online entertainment platform fully committed to protecting the privacy and personal data security of our users. We understand that your trust is our most valuable asset, and we take that responsibility seriously.

This Privacy Policy ("Policy") describes in detail how takis98 collects, processes, stores, protects, and in certain situations, discloses your personal information when you use the platform, website, mobile app, and related services we provide under the takis98.win domain.

This document is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards. We believe users have the right to know exactly what happens with their data — no confusing language, no hidden terms.

Takis98 collects your personal information only when it is genuinely necessary to deliver quality services, ensure platform security, and comply with applicable legal obligations. The following are the categories of information we collect:

We do not collect sensitive information such as biometric data, medical records, religious beliefs, or political views. All data collection is carried out transparently and with a clear stated purpose.

Takis98 uses the personal information collected for specific, lawful purposes that do not exceed what is necessary. The following are the primary purposes for which your data is used:

• Account Management: Creating and managing your user account, including the registration process, identity verification, and profile updates.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately using local Malaysian payment methods such as FPX, DuitNow, and Touch 'n Go eWallet.
• KYC & AML Compliance: Verifying user identities to comply with Know Your Customer (KYC) requirements and applicable anti-money laundering (AML) laws.
• Customer Support: Handling your enquiries, complaints, and support requests effectively and in a timely manner.
• Platform Security: Detecting and preventing fraud, unauthorised access, system abuse, and other suspicious activities that could compromise user security.
• Service Improvement: Analysing usage patterns on an aggregate basis to improve platform design, user experience, and game offerings.
• Marketing Communications: Sending promotional information, bonus offers, and the latest updates — only if you have given your consent to receive such communications.

Takis98 does not sell, rent, or trade your personal information to any third party. However, there are limited situations where we may need to share your data with certain parties, namely:

• Payment Providers: Transaction information is shared with verified payment providers such as FPX, DuitNow, and licensed e-wallet providers solely for the purpose of processing your transactions.
• Technology Service Providers: Third parties who assist us in operating our platform infrastructure, analytics, and security are bound by strict confidentiality agreements and may only use data for specified purposes.
• Regulatory Authority: When required by Malaysian law or a valid court order, we will disclose the necessary information to the relevant authorities.
• Fraud Prevention: In cases suspected to involve fraud or illegal activity, information may be shared with fraud prevention agencies or law enforcement.

All data sharing is conducted strictly on a need-to-know basis, with appropriate contractual protections in place to ensure your data remains protected by the receiving party.

User data security is a responsibility that takis98 takes extremely seriously. We implement multiple layers of technical and organisational protection to safeguard your data against unauthorised access, modification, disclosure, or destruction.

Key security measures we have implemented:

• 256-bit SSL Encryption: All data transmitted between your device and takis98 servers is encrypted using the latest TLS protocols, ensuring no third party can intercept your information in transit.
• Two-Factor Authentication (2FA): Users are encouraged and able to activate two-factor authentication for an additional layer of security on their account.
• 24/7 Monitoring: Our security monitoring system operates around the clock to detect and respond to any security threats in real time.
• Internal Access Controls: Only authorised staff with a legitimate business need may access user data, and all access is logged and audited regularly.
• Periodic Penetration Testing: Our platform undergoes regular security testing and vulnerability assessments by independent cybersecurity experts.
• Secure Data Backup: User data is securely and regularly backed up at protected locations to ensure data availability and integrity.

While we implement robust security measures, no system in the world is 100% immune to risk. We encourage you to also take precautions such as using a strong password, not sharing your login credentials, and keeping your device up to date.

Takis98 uses cookies and similar tracking technologies to enhance the user experience, analyze platform performance, and ensure user session security. Cookies are small text files stored on your device when you visit our platform.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled as they are essential for the platform to operate correctly.
• Preference Cookies: Saving your preferences such as language, region, and display settings to deliver a more personalised experience.
• Analytics Cookies: Helps us understand how users interact with the platform through aggregated data without identifying individuals. This information is used to improve our platform.
• Security Cookies: Used to detect suspicious activity, prevent fraud, and protect the integrity of user sessions.

You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the takis98 platform. We recommend enabling essential cookies for the best gaming experience.

As a takis98 user, you have clear and enforceable rights regarding your personal data. takis98 fully respects these rights and provides straightforward channels for you to exercise them:

To exercise any of the above rights, please contact the takis98 customer support team via Live Chat within the platform. We will process your request within the timeframe required by applicable law.

Takis98 retains your personal data only for as long as necessary for the purposes outlined in this Privacy Policy or as required by applicable Malaysian law. The following are general data retention guidelines:

• Active Account Information: Retained for the duration your account is active and for a specified period after account closure to facilitate resolution of any disputes that may arise.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with applicable accounting and AML legal requirements in Malaysia.
• KYC Documents: Retained for the period required by applicable KYC laws, typically 5 years after account closure.
• Security & Technical Logs: Retained for 12 months for security investigation and fraud detection purposes.
• Customer Support Communications: Retained for 3 years to enable us to provide consistent support and resolve any recurring issues.

Upon expiry of the designated retention period, your data will be securely disposed of using irreversible deletion methods, ensuring no unauthorized party can access that information.

The takis98 platform is strictly for adult users aged 18 and above. We do not provide services to individuals under the age of 18 and do not knowingly collect any personal information from children or minors.

All new account registrations go through a strict age verification process. If we discover or receive information that a user under the age of 18 has registered an account, we will:

• Immediately close the account in question.
• Deleting all personal information collected from that user.
• Returning any remaining account balance where applicable.
• Reporting the incident to the relevant authorities where required.

The takis98 platform may contain links or references to certain third-party websites or services, such as payment providers or gaming partners. This Privacy Policy applies solely to the takis98 platform and does not cover the privacy practices of any such third-party websites or services.

Takis98 is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to independently read and understand the privacy policy of every website you visit before providing any personal information to them.

Any data sharing that occurs between you and such third parties is beyond takis98's control and is entirely your own personal responsibility.

Takis98 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Any changes made will take effect immediately upon publication of the latest version on our platform.

When significant changes are made, we will notify you via:

• In-app or platform notification upon your next login.
• A notification email will be sent to your registered email address.
• Update the "Last Updated" date stated at the top of this document.

Continued use of the takis98 platform following any changes to this Privacy Policy constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to reach out to our team. takis98 is committed to responding to all privacy-related enquiries within a reasonable timeframe.

You may reach us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly within the takis98 platform.
• Privacy Email: [email protected] — for privacy and data protection inquiries.
• FAQ Page: Visit our FAQ page for answers to frequently asked questions.

When contacting us regarding privacy matters, please include your username or account number (if applicable), a clear description of your request or concern, and contact details we can use to respond to you.